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Privacy Policy

(read our Vietnamese Privacy Policy here)

The www.nosbyn-studio.com website is an online shopping portal (hereinafter, the Portal or the Website) This Privacy Policy establishes the bases upon which Nosbyn-Studio process information through this Portal.
By using the Website or providing us your Personal Data through the Portal or by other available
channels, you will be bound by the current Privacy Policy and you should review this text every time you
use the Website to be sure you agree with it.


1. DATA COLLECTION AND PRINCIPAL PURPOSES OF PROCESSING:
We collect and process personal information about your person (hereinafter, Personal Data) when you
use the Portal. Without limitation, this Personal Data include personal information that you submit when you sign-up to the website. Such information includes your first name, last name, email address, phone number, delivery and billing address, signature (when collecting online purchases), voice (when calling us to the customer service), date of birth, age, gender, payment method of purchase, historic purchase information, user ID, and, your payment information.If you do not provide us with the information requested, We may not be able to fulfil the applicable purpose of collection, such as to supply products to you.

We will process your Personal Data for the following purposes:
a) Registration as a user of Nosbyn-Studio website: The Personal Data provided to us to register as
a user of the Portal will be processed in order to identify you as a user of the Nosbyn-Studio Website
and provide access to the different services and functions that are available to you as a registered
user.

b) Purchases: The development, facilitation and performance of the purchase and sale contract of the
products you have purchased to the Seller or of any other contract between both parties and
related administrative and legal purposes.
Furthermore, We may use your data to contact you via e-mail, telephone calls or SMS to inform
you about status of your order and another communications related to the services, including
security updates of the Portal.

In the event that you provide us with third party information, you will be responsible for having informed and obtained their consent for this information to be provided for the purposes explained below. In the event of having purchased a product or gift card (hereafter, goods), third party information provided will be used only for

(i) managing the delivery or verification of the receipt of
the goods and

(ii) attending to any query or request which you or the third party may have;

c) Gift Receipt: In the event that you have a gift voucher and you wish to return the goods associated with it via the Website, we will use the personal details provided by you on the return form only for
(a) managing the request and processing the door to door collection of goods, (b) meeting any
requests related to the gift voucher or the return that you request, and (c) confirming acceptance of the return and then sending the Voucher Receipt or Voucher Card with the refund amount via email or other equivalent electronic means.

d) Requests: In the case that you wish to ask any question, through the contact form available in the Nosbyn-Studio website, your Personal Data and contact details may be used by us in order to respond to your queries, including those related to the technical service of the Portal, operation of the same, doubts related to the orders, etc. For adequate management of your queries, it may be necessary for us to contact you through e-mail, telephone calls or SMS.
The user (You) hereby guarantees that the Personal Data provided are true and accurate and undertakes to notify us of any change or alteration of them. Any loss or damage caused to the Website, the Seller or to any third person through the provision of erroneous, inexact or incomplete information on the registration form, will be the exclusive responsibility of the user.


2. SUBSCRIPTION TO THE NEWSLETTER
Subscription to our Newsletter may be voluntarily activated by acceptance of the user.
If you give us your prior consent, we will process your Personal Data for providing you with
information about Nosbyn-Studio products.
You will only receive commercial electronic messages where you have consented, or as otherwise permitted by law. You can unsubscribe through the Newsletter section.


3. DISCLOSURE OF PERSONAL DATA
To achieve the purposes indicated in the above sections, we may need to disclose or transfer the information that you have provided us with to to certain other entities.
Where strictly necessary, we may also disclose this information to subsidiaries and affiliates of Nosbyn-Studio third-party processors, fulfilment centres, financial institutions or other third-party-service providers who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs, suppliers of technological services, financial transaction management, logistics services, transportation, order management and customer service, and / or analysis of the transactions made through the Website in order to provide our users with sufficient guarantees in purchasing transactions,etc.) or as necessary to process your purchases. By providing information in this Website or otherwise to Us, you expressly authorize us to disclose and process your information as described. Your consent to this access/disclosure includes those cases where, for efficiency of the provision of the services.


4. USER RIGHTS
You are entitled to exercise of your access, rectification, erasure and objection rights by sending an email to [email protected] If necessary, We may require that the request in question would be in a credible manner demonstrated by the applicant’s identity. Our aim is to ensure the maximum level of security and confidentiality. In the event you decide to exercise such rights please provide us with the email address to which the right of access, rectification, erasure and objection are being exercised.


5. CONTACT INFORMATION
If you have any further questions regarding our Privacy policy about collecting personal data information, please contact us via
Hotline: +84901479228
Email: [email protected]


6. LEGAL ENTITY
Nosbyn Studio
Tax code:  8583232029
Address: 77 Mac Thi Buoi St, Ben Nghe Ward, District 1, Ho Chi Minh City
Business registration certificate No. 41A8045475 issued on 04/03/2019 by Economic department of District 1 Ho Chi Minh City.